Our Services

ServiceNow solutions built especially for your business.

IT Operations Management

ITOM describes the methods used by IT to manage services, support, and deployment to achieve consistency, quality of service, and dependability. Effective ITOM ensures the availability, performance, and efficiency of an organization's services and processes.

Governance, Risk and Compliance

Governance, risk, and compliance (GRC) gives organizations the confidence and tools they need to run their businesses without violating regulatory boundaries. Integrated GRC is a broader, enterprise-wide approach that empowers organizations to monitor, manage, and act on various risks in real-time.

IT Service Management

ITSM is a strategic approach to IT management that focuses on delivering value to customers. It clearly defines the roles and responsibilities of each individual and department in terms of IT services. ITSM is the link that connects IT professionals within an organization to end users who require IT services.

IT Asset Management

ITAM is intended to ensure the successful deployment and ongoing maintenance of IT assets. ITAM encompasses both hardware and software asset management, but they are conceptually distinct. Hardware management is concerned with the administration of physical assets such as servers, laptops, PCs, mobile devices, printers, and so on.

Security Operations

SecOps brings together IT security and IT operations teams to ensure that all processes, including DevOps, run safely and securely. It is poised to change how IT security and IT operations collaborate to deliver airtight security solutions faster than ever before. Furthermore, when compared to a traditional security environment, there is a higher return on investment.

Field Service Management

Field service management software includes work order management, scheduling, customer and asset information, parts management, knowledge, questionnaires, collaboration tools, and mobile capabilities. It refers to situations in which authorized technicians complete critical tasks at specific locations.

HR Service Deliver

HRM exists to assist organisations in more effectively managing their employee resources, which results in a number of key benefits. It is a strategic approach to improving employee performance and experience by focusing on effective staffing, onboarding, deploying, and supervising workers within an organisation.

Customer Service Management

CSM solutions enable you to effectively manage customer projects, such as customer and product onboarding, as well as more complex, longer-running projects with multiple tasks. Simultaneously, CSM enables organizations to scale customer operations, handling more issues, cases, and support tasks without requiring additional resources.

Our Mission

To deliver compelling and innovative solutions

Our mission is to enhance the business growth of our customers by delivering reliable solutions that set a global benchmark amongst individuals. We believe in instilling an ownership quotient in every employee’s mind to have a participative approach and to make them feel the success alongside us. "Our mission is to enable our customers to thrive in the digital era by providing world-class technology solutions that are reliable, secure, and scalable. We are committed to partnering with our customers to understand their unique needs and deliver innovative solutions that drive business growth and success. We strive to build long-term relationships with our customers and earn their trust through exceptional service, expertise, and a customer-first approach. At our core, we are passionate about technology and its potential to transform the way businesses operate, and we are dedicated to helping our customers achieve their goals through the power of technology."

Why Choose Us

Where business meets empathy and trust.

Future Proof

A superior work delivered today and for tomorrow minimizing the impacts in future, if any

Financial Intelligence

Analysing and making the work affordable

Forward Thinking

Constantly embracing a progressive mindset amongst the team that reflects in the work we deliver

100% Transparency

We provide your business with the accountability and trust it needs

Single-Minded Focus

We adhere to a single and simple-minded approach as it is the key to clarity in our work

24x7 Support

Convenience in your hands by giving round-the-clock service

We Integrated with

We Integrated with

Are you ready for a better, more productive business?

Stop worrying about technology problems. Focus on your business.
Let us provide the support you deserve.
Contact us on: info@epicinfotec.com

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