ITAM is intended to ensure the successful deployment and ongoing maintenance of IT assets. ITAM encompasses both hardware and software asset management, but they are conceptually distinct. Hardware management is concerned with the administration of physical assets such as servers, laptops, PCs, mobile devices, printers, and so on. Software assets include things like software downloaded directly to a computer, software licences, and cloud services.

Elevate the service experience

ITOM describes the methods used by IT to manage services, support, and deployment to achieve consistency, quality of service, and dependability. Effective ITOM ensures the availability, performance, and efficiency of an organization's services and processes. They are typically management departments within an IT team that develop policies on how services and support are managed and resolved, incorporating policies and procedures that revolve around how organizations intend to meet the needs and SLAs of the client and the organization.
IT assets are classified into one or more of the following categories: physical, software, hardware, mobile, and cloud. ITAM is intended to ensure the successful deployment and ongoing maintenance of IT assets. In software, assets must be continuously monitored and reviewed, and they must be flexible enough to meet requirements, meet demands, and adapt to a changing market. Meanwhile, physical hardware is an important component of an organization's IT ecosystem. In the cloud, the ITAM monitors the cost and usage of cloud resources such as SaaS, IaaS, and PaaS.