Field Service Management
Find out how your business can improve the speed, impact and delivery of IT services through Field Service Management.
Elevate the service experience
Field service management software includes work order management, scheduling, customer and asset information, parts management, knowledge, questionnaires, collaboration tools, and mobile capabilities. It refers to situations in which authorized technicians complete critical tasks at specific locations. With an increasing reliance on advanced equipment, hardware, and systems, the number of industries that use FSM is constantly expanding.
Using field service management software, dispatchers can spend less time on scheduling. Most tasks can be scheduled automatically, allowing dispatchers to concentrate on work that does not easily fit into the current schedule. Dispatchers can easily track task progress and technician locations with real-time status updates. Each dispatcher can handle a larger number of technicians thanks to service management software.